Here’s a detailed Terms and Conditions draft for Pro/Media (promedia.la) that you can publish on your site. It’s written in a professional but clear style, covering your likely services (printing, marketing, design, and media production), with California jurisdiction noted.
Terms and Conditions
Effective Date: 08/01/25
Welcome to Pro/Media (“Company”, “we”, “our”, “us”). These Terms and Conditions (“Terms”) govern your use of our website, https://promedia.la (the “Site”), and any products, services, or content provided by Pro/Media, whether online, in person, or through other means (collectively, the “Services”).
By accessing or using our Site or Services, you agree to be bound by these Terms. If you do not agree, please do not use our Site or Services.
1. Services Provided
Pro/Media offers professional printing, marketing, design, branding, and media production services. The scope of services will be detailed in individual project agreements, proposals, or invoices provided to you.
2. Eligibility
You must be at least 18 years old to use our Services. By using our Site or engaging our Services, you represent and warrant that you meet this requirement and have the authority to enter into these Terms.
3. Quotes, Estimates, and Orders
- Estimates: All quotes and estimates are valid for 30 days unless otherwise stated.
- Orders: Orders are binding once confirmed in writing (including via email).
- Changes: Any changes requested after order confirmation may result in additional fees and production delays.
4. Payment Terms
- Payments are due as stated on your invoice.
- We reserve the right to require deposits before commencing work.
- Late payments may be subject to interest charges and suspension of services.
5. Turnaround Times and Deadlines
We make every effort to meet agreed deadlines. However, turnaround times are estimates and may be affected by factors outside our control (supplier delays, shipping issues, etc.). We are not liable for delays caused by third parties or force majeure events.
6. Proofing and Approval
You are responsible for reviewing and approving all proofs (digital or printed) before production. Pro/Media is not responsible for errors, omissions, or inaccuracies that were approved by the client.
7. Intellectual Property
- Your Content: You retain all rights to materials you provide, but you grant us a non-exclusive license to use them for the purpose of fulfilling your order.
- Our Work: Unless otherwise agreed in writing, Pro/Media retains ownership of original design concepts, templates, and production files. Final deliverables are licensed to you for agreed uses.
8. Cancellations and Refunds
- Orders canceled before production begins may be eligible for a partial refund.
- Orders canceled after production has started are non-refundable.
- Digital and design services are non-refundable once work has commenced.
9. Third-Party Services
Some Services may involve third-party vendors (e.g., couriers, printers, media platforms). We are not responsible for the acts, errors, or omissions of such third parties.
10. Warranties and Disclaimers
Our Services are provided “as is” without warranties of any kind, express or implied. To the fullest extent permitted by law, we disclaim all warranties, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
11. Limitation of Liability
To the fullest extent permitted by law, Pro/Media shall not be liable for any indirect, incidental, consequential, special, or punitive damages, even if advised of the possibility of such damages. Our total liability for any claim arising out of or relating to our Services is limited to the amount paid for those Services.
12. Indemnification
You agree to indemnify, defend, and hold harmless Pro/Media, its affiliates, and employees from any claims, damages, liabilities, and expenses (including legal fees) arising from your use of our Services or violation of these Terms.
13. Governing Law
These Terms are governed by and construed in accordance with the laws of the State of California, without regard to conflict of law principles. Any disputes shall be resolved exclusively in the state or federal courts located in Los Angeles County, California.
14. Changes to These Terms
We may update these Terms at any time by posting the updated version on our Site. Your continued use of our Site or Services after changes take effect constitutes your acceptance of the new Terms.
15. Contact Us
If you have any questions about these Terms, please contact us:
Pro/Media
Los Angeles, CA
Email: info@promedia.la
Website: https://promedia.la
If you want, I can also prepare an ADA-compliant, privacy policy–paired version so your terms meet California’s CCPA and online business requirements. That way, you’d be fully covered for both legal compliance and accessibility.