Here’s a Privacy Policy for Pro/Media (promedia.la), written to meet general U.S. requirements (including California CCPA compliance) while keeping it clear and professional.

Privacy Policy

Effective Date: 8/1/25

Pro/Media (“Company”, “we”, “our”, “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and protect your information when you visit https://promedia.la (the “Site”) or use our products and services (the “Services”).

By using our Site or Services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

A. Information You Provide

  • Name, email address, phone number, billing/shipping address
  • Business information related to your project or order
  • Payment information (processed securely by third-party payment providers)
  • Files, artwork, and other materials you submit for printing, marketing, or design projects

B. Information Collected Automatically

  • IP address, browser type, operating system
  • Pages you visit, time spent on the Site, and referring websites
  • Cookies and similar tracking technologies

C. Information from Third Parties

We may receive information from third-party service providers (such as payment processors, analytics tools, or advertising platforms) in connection with your use of our Services.

2. How We Use Your Information

We may use your information to:

  • Provide and fulfill our Services
  • Communicate with you about your orders, projects, and inquiries
  • Send you marketing and promotional materials (if you have opted in)
  • Improve and personalize our Site and Services
  • Comply with legal obligations and enforce our agreements

3. How We Share Your Information

We do not sell your personal information. We may share it only in the following situations:

  • With Service Providers: Vendors and contractors who assist with payment processing, order fulfillment, delivery, marketing, and technical support.
  • For Legal Reasons: When required by law, regulation, court order, or to protect our legal rights.
  • Business Transfers: In the event of a merger, acquisition, or sale of company assets.

4. Cookies and Tracking

We use cookies, web beacons, and other tracking technologies to enhance your browsing experience and analyze Site usage. You can control cookies through your browser settings, but disabling them may affect functionality.

5. Your Privacy Rights

If you are a California resident, you have rights under the California Consumer Privacy Act (CCPA), including:

  • The right to know what personal information we collect and how we use it
  • The right to request deletion of your personal information
  • The right to opt out of the sale of personal information (we do not sell data)
  • The right to non-discrimination for exercising your privacy rights

To make a request, email us at privacy@promedia.la. We will verify your identity before fulfilling your request.

6. Data Security

We implement reasonable administrative, technical, and physical measures to protect your information. However, no system is completely secure, and we cannot guarantee absolute protection.

7. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce agreements.

8. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.

9. Children’s Privacy

Our Services are not directed to individuals under 13 years of age. We do not knowingly collect personal information from children. If we learn that we have collected personal information from a child under 13, we will delete it promptly.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised “Effective Date.”

11. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

Pro/Media
Los Angeles, CA
Email: privacy@promedia.la
Website: https://promedia.la

If you want, I can combine this with your Terms and Conditions into one legal section and also add an ADA Accessibility Statement so Pro/Media’s legal pages are fully covered for California business compliance. That would make your site look both professional and legally prepared.